Frequently Asked Questions

Whether you're wondering about downloading SketchList 3D, executing a complex furniture design, transferring your software to another computer, or anything else related to our woodworking software, we're here to help. Below you'll find the answers to common user questions to get you started.

Don't see your question below? Email us at help@sketchlist.com. We'll get back to you right away.

Over the years of helping woodworkers make the most of SketchList 3D, we've collected common questions and answered them here for easy reference.

1

Should I use SketchList 3D Pro or Hobby?

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If you make money woodworking, you want SketchList 3D Pro. The added features and reports will save you valuable time in the shop and dazzle your clients with photorealistic testfits. Pro also enables you to export a DXF file for input into a CAM system.

SketchList 3D Hobby is designed for casual woodworkers, who want to create nice 3D designs for planning and sharing with family and friends. See the full comparison of features on our Pricing page.

2

Is SketchList 3D easy to learn?

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SketchList 3D is significantly easier to learn than traditional CAD systems. Past users have generated complex designs within a day or two of downloading the free trial. For Pro users, we offer a free JumpStart training session, which gets you designing your first piece in less than an hour.
3

Can I use SketchList 3D for beginner woodworking projects?

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Yes. SketchList 3D Hobby is ideal for beginner woodworking projects, helping you customize the design to your space and preferences.
4

Can I use SketchList 3D to design specialty furniture such as pharmacy furniture?

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Yes. You can design a wide range of furniture, including any type of cabinet or storage unit.
5

Does SketchList 3D offer a free trial?

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Yes, with our 30-day free trial, you'll have full access to all SketchList 3D design capabilities so you can make faster, easier and smarter woodworking designs.
6

What steps do I need to follow to set up on my computer?

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  1. After you purchase your copy of SketchList 3D, you will receive your first license key through email.
  2. Go to the Download Portal. You will need your license key to log in for the first time.
  3. Download the latest SketchList 3D build, Mac or Windows, depending on your operating system. A free 30-day trial of the Cabinet Wizard is included.
  4. Find and double-click the app file. (You can typically find this in the downloads folder).
  5. Follow the instructions to install the software and open SketchList 3D.
  6. A pop-up should appear with several options; press Activate. In the new window, enter the key and press Web Connection to activate. Once the key is activated, you will be able to use SketchList 3D.
  7. In case you were using a Trial version, then go to Help and then Enter License Key to enter the key.
7

Do I need a separate CW license for use in SketchList V5?

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No, unlike with V4, the Cabinet Wizard function is set by the same key that you use for your SketchList version. One key – two functions.
8

When trying the trial version, what option should I choose if I get an activation box?

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You should press the 'Trial' button on the first dialog shown after the launch. The trial version will not require an activation license.
9

Where can I download the latest SketchList version?

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You can download the latest SkecthList version from the Download Portal.  You must login using your credentials and then you will be able to download the app from the right-hand 'My Products' column.
10

Can I proceed if Windows Defender stops the installation?

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Yes, you should click on 'More' and then 'Install Anyway'.
11

Why might my virus protection software tell me not to trust SketchList 3D?

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You get this notification because our installation packet hasn't been signed with a publisher certificate. This is common with software you download directly from the creator, and is a false alarm. We take the security of our software seriously, as our thousands of secure, active users attest. To use SketchList 3D, ignore this notification and proceed with the download.
12

What can I do if my antivirus is blocking the SketchList app installation?

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To avoid your security software from blocking the app, add your .exe to your antivirus' 'Excluded File list', in this way, it will not block the one time access SketchList 3D needs to register the key.
13

What should I do if I get a license activation error message?

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If your activation key has already been used (because you already activated it on another computer, for example), you will need to generate a new key.
14

How do I generate a new key?

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You can generate a new key through our Download Portal
  • Log in using your credentials
  • Go to the 'My Products' tab
  • Click the 'Generate New Key' button and a new key will be generated. The old key will be turned off.
15

How to move SketchList 3D to a new computer?

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16

How do I move projects to a new computer?

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  1. First, you need to export your projects. To do this, go to the 'File' menu item and select 'Export'. You can also export a project from the 'Open Project' window, select the project you want to export and click the 'Export Project' button.  
  2. On the other computer, pick 'Import Project'.
  3. Select the db3 file with the project you want to import.
  4. You will then see a confirmation message.
  5. If anything goes wrong – you can always do a file restore action to bring back the projects.
17

What version of Mac supports SketchList?

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We require that Mac users run Mac OS 10.13 or higher in order to operate SketchList. Additionally, we would like to make users aware that we do not currently support SketchList Version 4 on MacOS Big Sur.
Pro tip: Don't see your question covered here? Search our furniture design blog for detail tutorials! With hundreds of blog articles dating back to 2008. We're bound to have covered the feature you're looking for.
1

Does SketchList 3D use metric or imperial measurements?

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SketchList 3D supports both imperial and metric units.
2

Does SketchList 3D have a library of hardware, doors, or drawers?

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There is a library of common pieces included in SketchList 3D, and anything you've created once can be saved to your custom library. You can also buy a library of appliances as a separate add-on from our Pricing page.
3

Can I import projects from Google SketchUp to SketchList 3D?

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No. In order to make SketchList 3D as easy to use as possible, it is not compatible with SketchUp.
4

Is it possible to make sure boards don't bump into each other?

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Not categorically. As you're designing and moving boards around, occasionally it's necessary for board to occupy the same space, and restricting this would impede your progress. For example, a board with a tenon would bump into a board with a mortise. To ensure boards are not overlapping, check the board spreadsheet for both boards.
5

How do I create a dovetail?

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Dovetail joinery is applied to the edge of a board. Start by specifying the height and angle of the dovetail; then dovetail the surface with the shaping tool.
6

Can you simulate wood bending to create an arch in SketchList 3D

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You can take a board and shape it to affect the curve, however you cannot bend wood in SketchList 3D.
7

Can you simulate wood turning objects, such as turning a wooden leg for a chair, with SketchList 3D?

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Yes. See this blog post on cabinet design using tapered or round legs for a step-by-step overview of how to do this.
8

Is there a quick way to add double lines of shelf pinholes inside cabinets and bookcases?

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We have a clone and space function for holes, so you can take 5-mm or ¼-inch holes and space them every X units.
9

How can I create dental molding that wraps around the side of a wall cabinet?

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There are two approaches to dental molding in SketchList 3D. One is to cut non-round holes and then close and space them over a given distance. The other way is to clone and space a small block.
10

Can I copy a piece of a design from one assembly to another?

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Yes. By making any drawer, board, door, or assembly into a standard, you can easily call it into other designs.
11

Is there a way to upload custom textures for board materials?

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Yes. You can import any image file as a texture and adjust the transparency. Check out this interesting case study for a step-by-step example.
12

How do I zoom into an area on the design screen?

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Hold down the Control key and the left mouse button and move the mouse to zoom in. You can also hit the "M" key to open a magnified image. Simply hit "M" again to close the magnifier when you're done.
13

Can I create a dimensioned shop drawing?

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Yes. Just follow the steps in this dimensioned shop drawing video.
14

The grain direction on my optimized layout diagram is wrong. What happened?

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Check the grain direction of the board and the material to ensure both are going in the correct direction. If you did not specify a grain direction when you created the board or material, the SketchList 3D optimizer automatically places the boards to minimize waste, so you may end up with a board grain that is not going in the direction you intended.
15

How do I rabbet a door so I can inset it into the frame?

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Size the door and rabbet all four edges. At the board-level, click the joinery button. Select rabbet and pick all four edges.
16

How do I change the dimensions of my design?

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You can edit the sizes and locations of any part from the form in the upper-right or the spreadsheet at the bottom of the main form. Another option is turn on red dots, right-click the red dots on the object, and drag the object into the desired size.
17

How do I resolve issues with the 3D viewer on perspective view?

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To resolve any issues you might have with the 3D viewer, you will need to update the video-card driver. Your video-card will vary depending on your computer characteristics.
1

How can I upgrade from V4 to V5?

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If you would like to upgrade from SketchList V4 to V5, visit our website and choose the app that best fits your needs. Go to the 'Upgrades' tab to see the different upgrade options.
2

Is there a way to manually have the V4 database copied? If so, is the V4 information added to the V5 database or does it replace the V5 information?

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Yes, you can manually copy the V4 database, to do this, click the 'Migrate from V4' button located on the 'Open Project' dialog. This button will be visible if an older version of SketchList is detected on the user's machine. The flow will be as follows:
  • Click the 'Migrate from V4' button
  • SL V5 attempts to automatically load the `AppData/Sketchlist4/woodworking.local.db3` file into its existing database
  • If step 2 is not successful, SL V5 will show a message offering to locate `woodworking.local.db3`(expect the exact name) or cancel.
  • Once the process is done, a confirmation or error message will be shown to the user.
3

If I install a new V5 version and I request a blank database, is it only possible to get the V4 database information if I export each project from V4 and import it into V5?

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No, you can click the 'Migrate from V4' button located on the 'Open Project' dialog. This button will be visible if an older version of Sketchlist is detected on the user's machine.
4

How do I transfer SketchList 3D to a new computer?

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First, download SketchList 3D on your new computer. On your old computer, export all of the projects you want to save onto an external drive. Activation numbers can only be used once, so you'll need to email us to request a new activation key once you've uninstalled SketchList 3D from your old device. You can then use this new key to activate SketchList 3D on your new computer and import your projects from your external drive.

NOTE: One purchase of SketchList 3D licenses you to use the software on one computer only. Running SketchList 3D on more than one computer is a violation of our licensing agreement and will result in termination.

5

Can I switch my version of SketchList 3D from Windows to Mac (or vice versa)?

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Yes. First, uninstall and delete SketchList 3D from your previous computer. Then send us an email requesting a new activation key.
6

Are you planning to develop a version of SketchList 3D for iPad?

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We are currently designing concepts for an iPad version, which may be made available in the future. Stay tuned for further updates.
1

What do I do if I need to change my computer?

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If you need to transfer SketchList 3D v5 to a new computer, simply log in to the download portal and download and install the software. Once you install the software, you can generate a new key for your new device.
2

Where are my project files located so I can transfer them to my new computer?

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You can either link to or provide information on where to find project files so that they can be transferred to a new computer. If you are reinstalling SketchList on the same computer, your data will still be available on that computer. You can find detailed instructions here: instructions
3

Where are the logs for SketchList 3D v5?

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You can find instructions on how to locate the logs for SketchList 3D v5 by clicking here: instructions
4

Where to find SketchList 3D v5 database?

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You can find instructions on how to locate the SketchList 3D v5 database by clicking here: instructions
5

Resolving problem with Licensing timeout error

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If you're experiencing a licensing timeout error, please click here for instructions on how to resolve the issue: instructions
6

When I export reports to pdf, the report only contains one blank page. How can I export reports to pdf?

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If you're experiencing issues exporting reports to PDF, click here for instructions on how to fix the issue: instructions
7

How can I solve “database was not found” error?

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If you're encountering a "database was not found" error, click here for instructions on how to solve the issue: instructions

Other User Resources

Browse SketchList 3D's extensive toolkit of woodworking videos and FAQs.